We collect personal information from our customers in the regular course of doing business. This brochure answers some of your most frequently asked questions, and lets you know exactly how we’re protecting the information you entrust to us.
What personal information do you collect about me?
We may collect the following information about you:
- Postal Code
- Phone Number
- Email Address
- Date of Birth/Age
- Payment card number
- Payment card expiry date
- Banking information
- Purchase history
When you visit our web site, we may also collect:
- information about your computer, including your IP address, the type of operating system and browser you use, and your computer’s location
- what pages you visit on our site and what links you click on
- the web site that linked to ours
How do you use this information?
The main reasons we collect personal information from you are:
- To verify service availability
- Credit verification
- Customer service and support
- Delivery of service
- Shipping of merchandise
- To complete a sale/transaction
If it’s a necessary part of any of these transactions, we may disclose your information to another company. For example, when you apply for credit, we pass on your personal information to a credit reporting agency so we can complete a credit check. We also pass on your name and address to a courier company to complete a delivery. In such cases, only the information needed is passed on to the other company.
All collected information is stored either electronically in our databases, or in the case of paper forms, in a secured file cabinet. We may also maintain a digital copy of any paper documentation in our database. Only employees have access to your records. Our databases are protected by a firewall and are not accessible on the general internet.