Our office will be Closed February 25th to 28th for Curtis’ wedding!

Congratulations to Mr and Mrs Nickason!

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Our dial-up numbers will be changing soon.

At this time both the old and new number will work, so you can start using the new numbers right away.  Once the changeover is complete, the old numbers will be phased out. For most Windows systems, you can change the number by clicking the Properties button on the Connect To screen.  For Macintosh users, instructions are posted on our web site here:

http://www.secure-by-design.com/support/mac-os-x-dial-up-settings/

The new numbers for the local area are:

• Castlegar: 250-304-2039
• Trail: 250-368-8273
• Nelson: 250-352-1361

We also have dial up access in communities across Canada. For the complete list, see:
http://www.secure-by-design.com/support/dial-up-numbers/

Thinking about getting high speed?

Our service area has recently expanded to include parts of 6-Mile and Warfield, and is available in most cities in BC and Alberta. Long time dial-up customers may be eligible to receive a discount on a high speed modem.

You can check if service is available to you on our web site:
https://service.secure-by-design.com/cgi-bin/adsl-check.cgi

If you require assistance with this change, or would like to inquire about high speed upgrade options please call our office:

1-877-373-6121

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To all of our customers,

Thank you for making our first year a success! We truly appreciate your buisness, and look forward to serving you in 2010! We hope you have a safe and enjoyable Holiday Season, and we wish you all the best in the New Year!

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The following message is in fact a scam. We never email to ask you for your password.  The big tip is that the reply-to address goes to an address that is not one of ours. This is a common sign of fraudulent emails.

Is Monday over yet?

Date: Tue, 01 Dec 2009 06:29:36 +0800
From: "Net Idea Telecommunications Inc." <webmaster@netidea.com>
Reply-to: supportdesk@programmer.net
To: undisclosed-recipients:;
Subject: EMAIL UPGRADE NOTICE!!!

Account Department!

Net Idea Telecommunications Inc.

Upgrade/Maintenance All netidea.com Email Accounts

We regret to announce to you that we will be making some system maintenance on
our netidea.com Webmail account. During this process you might have
login problems in signing into your netidea.com Webmail account, but to
prevent this you have to confirm your account immediately after you
receive this notification.

To confirm and to keep your netidea.com webmail active during and after
this process, please reply to this message with the below netidea.com
Webmail account information. Failure to do this might cause a permanent
deactivation of your netidea.com Webmail account from our data base to
enable us create more spaces for the 2009 session.

Send your netidea.com Webmail account for confirmation stating:

* netidea.com ID:
* Password:
* Date of Birth:

Your account shall remain active after you have successfully confirmed
your account details. We thank you for your prompt attention to this
notification.

Please understand that this is a security measure intended to help protect
your netidea.com Webmail account.

We apologize for any inconvenience.

Net Idea Telecommunications Inc.
ACCOUNT SUPPORT

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We’ve seen 2 separate phishing emails sent out over the weekend. They are both very similar and ask for your username and password. The emails are sent from email@info.com, but replies will go to rest777@att.net. These are fairly obvious scams. What these criminals want is your username and password so they can use your email account to send out spam.

We will never email you to ask for your password. Ever.

Read the rest of this entry »

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We will be closed Wednesday, November 11, 2009

To all Veterans, and active Service Personnel, Thank you for your sacrifice to help make this world a better place.

Lest We Forget…

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There are a number of emails making the rounds today claiming to be an updated Facebook user account agreement. These emails contain an attached zip file containing a trojan horse type virus. Do not open the attachment and delete the message on sight. Here are some examples:

Read the rest of this entry »

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This message containing a zip attachment is another virus, of the same variety of the ‘Conflicker.B infection alert‘ emails earlier this week.

My virus scanner shows its version 483 of the same virus.

Sincerely,
Kirk Ismay

-------- Original Message --------
Subject: A new settings file for the username@netidea.com has just been released
Date: Mon, 19 Oct 2009 09:29:44 -0500
From: support <username@netidea.com>
To: <username@netidea.com>

Dear user of the netidea.com mailing service!

We are informing you that because of the security upgrade of the mailing
service your mailbox username@netidea.com settings were changed. In order
to apply the new set of settings open zip attached file.

Best regards, netidea.com Technical Support.

Tags: Security, Virus.

The message below is a fake and the attached file is in fact a virus. The two samples I have are actually 2 different variations of the virus, which according to my virus scanner is now up to version 481 of this bug.  Virus authors are now releasing new versions of a virus faster than virus scanners can release the new signatures.

As always, never open an unexpected file, whether it comes from email or instant message. If it appears to be from someone you know, call or text them to verify that they really did send it to you.

Sincerely,

Kirk Ismay

-------- Original Message --------
Subject: Conflicker.B Infection Alert
Date: Mon, 19 Oct 2009 09:29:44 -0500
From: Microsoft Windows Agent <username@netidea.com>
To: <username@netidea.com>

Dear Microsoft Customer,

Starting 18/10/2009 the ‘Conficker’ worm began infecting Microsoft
customers unusually rapidly. Microsoft has been advised by your
Internet provider that your network is infected.

To counteract further spread we advise removing the infection
using an antispyware program. We are supplying all effected Windows
Users with a free system scan in order to clean any files infected
by the virus.

Please install attached file to start the scan. The process takes
under a minute and will prevent your files from being compromised. We
appreciate your prompt cooperation.

Regards,

Microsoft Windows Agent #2 (Hollis)
Microsoft Windows Computer Safety Division

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