Web Hosting Support
We have made setup guides to assist Secure by Design hosting customers with FTP connections using some of the more popular FTP clients. If you are using something other than what is listed, you may still be able to get the information you need from these short instructional pages. Common problems are listed below as well.
Connecting via FTP with:
Common Problems connecting to SBD’s servers via FTP
When a customer can’t connect to their account via FTP, a common problem is that they are behind a firewall, and need to be using passive mode in order to connect. Please follow one of the instructional guides above to help you, read your FTP program’s help files or call our office for assistance.
Every hosting package we offer comes with a free website statistics package.