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Dial Up Number Change

Our dial-up numbers will be changing soon.

At this time both the old and new number will work, so you can start using the new numbers right away.  Once the changeover is complete, the old numbers will be phased out.  The Castlegar number has already been turned off, so we urge customers to switch over to the new numbers right away!

For most Windows systems, you can change the number by clicking the Properties button on the Connect To screen.  For Macintosh users, instructions are posted on our web site here:

The new numbers for the local area are:

  • Castlegar: 250-304-2039
  • Trail: 250-368-8273
  • Nelson: 250-352-1361

We also have dial up access in communities across Canada. For the complete list, see:

Thinking about getting high speed?

Our service area has recently expanded to include parts of 6-Mile and Warfield, and is available in most cities in BC and Alberta. Long time dial-up customers may be eligible to receive a discount on a high speed modem.

You can check if service is available to you on our web site:

If you require assistance with this change, or would like to inquire about high speed upgrade options please call our office:


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