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Easter Weekend Office Hours

March 28th, 2024

Our office will be closed for the Easter Long weekend.

Good Friday – March 29thCLOSED
Saturday – March 30thCLOSED 
Sunday – March 31stCLOSED
Easter Monday – April 1stCLOSED

Have a Happy Easter everyone!

Lamb Border

Alert: Targeted Email Scam Aimed at Chamber Members

January 15th, 2024

This email scam targets Nelson Chamber of Commerce members with an email that says its an “Annual Special Report”.  Like many scams, there are a number of telltale signs. The subject line uses inconsistent spacing of the words, and the From address is not the real Chamber address.  There is an attached file that looks like it’s designed to capture email passwords.

Don’t fall for the scam!  Delete it!

Labour Day Office Hours

August 26th, 2023

The office will be closed Thursday, August 31st through Monday, September 4th for the holiday and to complete our office move. We will be checking voicemail and email intermittently to check for urgent requests.

We will open again on Tuesday, September 5th, in our Castlegar office at: 101-2327 6th Avenue

Have a safe and happy long weekend!

We’re Moving to Castlegar!

August 14th, 2023

Our 625 Front Street office is closing August 30th, and we will reopen in Castlegar September 5th.

Our new location is 101-2327 6th Avenue in Castlegar, next to Back in Balance Family Chiropractic and Wellness Centre, Suzie’s Designer Nails, and Posies Plant and Floral.  We are excited to get to know our new neighbours, and looking forward to serving all of you in our new location.

This will not affect any internet, web hosting, or email services for our customers, as these are handled out of off-site data centres. The Front Street location has our office systems for staff, and we are able to move these fairly easily.

During this time, we will have extra staff on hand to help. Anthony and Melissa will both be around to help in the office, get things organized, and keep things running smoothly. We will do all we can during this time to maintain the great customer service you’ve come to expect!

What is changing?

Our mailing address for cheque or money order payments will be different:

Secure by Design
101-2327 6th Avenue
Castlegar, BC, V1N 2W1

Will my Internet, web site or email go down?

No. All of our customer facing systems are already in data centres outside of our office therefore there won’t be any interruptions to your services.

What if I need help?

Our toll free number will not change: 1-877373-6121 You can also email our sales or tech addresses as usual.

Secure by Design – 101 – 2327 6th Ave, Castlegar

Closed Monday for Canada Day

June 30th, 2023
Flag design by Nigel Fox


Our office is closed Monday, July 3rd,

and will reopen Tuesday, July 4th.

Enjoy the long weekend!

Secure by Design acknowledges that the land upon which we offer our services is the traditional territory of the peoples who have lived here for thousands of years — the Ktunaxa, the Sylix, and the Sinixt. 

Victoria Day 2023 – Office Closed

May 19th, 2023
Queen Victoria -Golden Jubilee -3a cropped

Our office will be closed for the Victoria Day long weekend, including Monday, May 22nd.

Our technical staff are available to respond to all system-wide emergencies.

Have a great long weekend!

Easter Weekend Office Hours

April 3rd, 2023

Our office will be closed for the Easter Long weekend.

Good Friday – April 7thCLOSED
Saturday – April 8thCLOSED 
Sunday – April 9thCLOSED
Easter Monday – April 10thCLOSED

Have a Happy Easter everyone!

Lamb Border

Office Closed Monday for Family Day

February 19th, 2023

Our office will be closed Monday, February 20th
for BC Family Day

We’ll be open as usual at 9am Tuesday morning.

We Wish You a Merry Christmas!

December 21st, 2022
Have a Wonderful Christmas, from Kirk and Corey at Secure by Design

We would like to wish all of our customers,
partners, and suppliers a very Merry Christmas,
and wonderful New Year in 2023!

Our office hours during the holidays are:

Friday, December 23rdClosed
Monday, December 26thClosed
Friday, December 29th10 am to 2 pm
Monday, January 2rd, 2021Closed

Office Closed Remembrance Day

November 10th, 2022

Lest We ForgetThe Secure by Design office will be closed on Friday, November 11th to observe Remembrance Day.

Take some time to think about those who served.  If you have the chance, thank a veteran.

Our office will be open again on Monday, from 9am to 5pm.