Secure by Design

Helping You Make Sense of the Internet.

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Thanksgiving 2017 Office Hours

October 6th, 2017

Thanksgiving 2013

Our office will be closed on Monday, October 9 th

We will reopen Tuesday, October 10 th

We’re thankful to have you as a customer &
hope you have a safe and happy long weekend!

Office Closed Monday, September 4th

September 1st, 2017

Our office will closed on Monday, September 4th for Labour Day.

Have a safe and happy long weekend!

Closed for Canada Day

June 28th, 2017

Canada 150 Logo

Our office is closed Monday, July 3rd,

and will reopen Tuesday, July 4th.

Happy Canada Day!

Easter Weekend Office Hours

April 13th, 2017

Our office will be closed for the Easter Long weekend.

Good Friday – April 14th CLOSED
Saturday – April 15th CLOSED 
Sunday – April 16th CLOSED
Easter Monday – April 17th CLOSED

Have a Happy Easter everyone!

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Windows Vista Support ends April 2017

March 27th, 2017

In conjunction with our suppot policy, we want to let you know that Microsoft is ending support for Windows Vista on April 11, 2017. As a result, we will no longer provide free support for systems running Windows Vista either, beyond providing basic email settings.

All customers should consider migrating to newer Windows 7 or Windows 10 systems to continue to get security updates. We can help with suggestions on how to get an up to date system, or help you move your personal data to a new system for a reasonable fee.

Windows Vista Desktop

Windows Vista Desktop

Office Closed Monday for Family Day

February 10th, 2017

Our office will be closed Monday, February 13th
for BC Family Day

We’ll be open as usual at 9am Tuesday morning, which is also Valentine’s Day.

Recent Email Scams

December 28th, 2016

There has been an increase in the last 4-6 weeks in “Phishing” email scams that are looking to trick people into either giving out their email login information or financial information. The increase is most likely timed to take advantage of the holidays, when people are busy and IT departments have staff on holidays.  In all cases, the links do not point to the real site, and most from addresses are fake as well.  Most of these have been sent from real email accounts on legitimate systems that have been hijacked and used to send out spam, so the server and account aren’t on any blacklists. The account is only used for a short time and then a new account is selected.

What to do:

  • Flag the message as “Junk” or “Spam” in your email program (Outlook, Mail, and Thunderbird all have this option)
  • Use a strong password for your email account
  • Do not use your email account password for any other service
  • Look at the from email address and check that it’s valid
  • Hover your mouse pointer over the link (don’t click), to see where it goes on the bottom of the screen

What to look for:

Have a Very Merry Christmas!

December 21st, 2016

Have a Wonderful Christmas, from Kirk and Corey at Secure by Design

We would like to wish all of our customers,
partners, and suppliers a very Merry Christmas,
and wonderful New Year in 2017!

Our office hours during the holidays are:

Friday, December 23rd 9:00 am to 3:00 pm *
Monday, December 26th Closed
Friday, December 30th 9:00 am to 3:00 pm *
Monday, January 2nd, 2017 Closed
* We will  be closed for lunch between 11:30 and 12:00

BC Day 2016 – Office Closed

July 27th, 2016

BC Flag

Our office will be closed on Friday, July 29th AND Monday, August 3rd for the BC Day holiday.
We are also closed Saturday and Sunday as usual.

As always, our technicians will be close at hand to tend to any system alerts, should they arise.

Have a safe and happy long weekend!

Easter Weekend Office Hours

March 23rd, 2016

Our office will be closed for the Easter Long weekend.

Good Friday – March 25th CLOSED
Saturday – March 26th CLOSED 
Sunday – March 27th CLOSED
Easter Monday – March 28th CLOSED

Have a Happy Easter everyone!

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