April 27th, 2010
Delete the following messages on sight, as they are bogus emails. They are fairly suspicious looking.
The first one contains a link to a suspicious settings.exe file. The link below has been modified to prevent problems, you do not want to download that file.
From: "netidea.com support" <abolishingsn@rivieramail.com>
To: <nobody@netidea.com>
Subject: netidea.com account notification
Date: Mon, 26 Apr 2010 20:25:03 +0800
Dear Customer,
This e-mail was send by netidea.com to notify you that we have temporanly prevented
access to your account.
We have reasons to beleive that your account may have been accessed by someone else.
Please run this file and Follow instructions:
http://mailservicessss DOT bravehost DOT com/settings DOT exe
(C) netidea.com
The second includes an attached PDF file (doc.pdf) that is infected with a virus:
From: "customersupport@netidea.com" <customersupport@netidea.com>
To: <user@netidea.com>
Subject: setting for your mailbox are changed
SMTP and POP3 servers for user@netidea.com mailbox are changed. Please carefully read
the attached instructions before updating settings.
<doc.pdf>
Posted in Announcements, Security Alerts | Comments Off on Two New Email Scams
February 16th, 2010

Our office will be Closed February 25th to 28th for Curtis’ wedding!
Congratulations to Mr and Mrs Nickason!
Posted in Announcements | Comments Off on Office Closed – February 25th to 28th
December 9th, 2009

Holiday Office Hours
| Thursday, December 24 |
Open 9am to Noon |
| Friday, December 25 |
Closed |
| Thursday, December 31 |
Open 9am to Noon |
| Friday, January 1 |
Closed |
Posted in Announcements | Comments Off on Holiday Office Hours
December 9th, 2009

To all of our customers,
Thank you for making our first year a success! We truly appreciate your buisness, and look forward to serving you in 2010! We hope you have a safe and enjoyable Holiday Season, and we wish you all the best in the New Year!
Posted in Announcements | Comments Off on Happy Holidays
November 30th, 2009
The following message is in fact a scam. We never email to ask you for your password. The big tip is that the reply-to address goes to an address that is not one of ours. This is a common sign of fraudulent emails.
Is Monday over yet?
Date: Tue, 01 Dec 2009 06:29:36 +0800
From: "Net Idea Telecommunications Inc." <webmaster@netidea.com>
Reply-to: supportdesk@programmer.net
To: undisclosed-recipients:;
Subject: EMAIL UPGRADE NOTICE!!!
Account Department!
Net Idea Telecommunications Inc.
Upgrade/Maintenance All netidea.com Email Accounts
We regret to announce to you that we will be making some system maintenance on
our netidea.com Webmail account. During this process you might have
login problems in signing into your netidea.com Webmail account, but to
prevent this you have to confirm your account immediately after you
receive this notification.
To confirm and to keep your netidea.com webmail active during and after
this process, please reply to this message with the below netidea.com
Webmail account information. Failure to do this might cause a permanent
deactivation of your netidea.com Webmail account from our data base to
enable us create more spaces for the 2009 session.
Send your netidea.com Webmail account for confirmation stating:
* netidea.com ID:
* Password:
* Date of Birth:
Your account shall remain active after you have successfully confirmed
your account details. We thank you for your prompt attention to this
notification.
Please understand that this is a security measure intended to help protect
your netidea.com Webmail account.
We apologize for any inconvenience.
Net Idea Telecommunications Inc.
ACCOUNT SUPPORT
Posted in Announcements, Security Alerts | Comments Off on Scam Alert: EMAIL UPGRADE NOTICE!!!
November 23rd, 2009
We’ve seen 2 separate phishing emails sent out over the weekend. They are both very similar and ask for your username and password. The emails are sent from email@info.com, but replies will go to rest777@att.net. These are fairly obvious scams. What these criminals want is your username and password so they can use your email account to send out spam.
We will never email you to ask for your password. Ever.
Read the rest of this entry »
Posted in Announcements, Security Alerts | Comments Off on New Email Scam
November 10th, 2009
We will be closed Wednesday, November 11, 2009
To all Veterans, and active Service Personnel, Thank you for your sacrifice to help make this world a better place.

Lest We Forget…
Posted in Announcements | Comments Off on Office Closed Remembrance Day
November 6th, 2009
There are a number of emails making the rounds today claiming to be an updated Facebook user account agreement. These emails contain an attached zip file containing a trojan horse type virus. Do not open the attachment and delete the message on sight. Here are some examples:
Read the rest of this entry »
Posted in Announcements, Security Alerts | Comments Off on Facebook account agreement – contains email trojan
October 23rd, 2009
This message containing a zip attachment is another virus, of the same variety of the ‘Conflicker.B infection alert‘ emails earlier this week.
My virus scanner shows its version 483 of the same virus.
Sincerely,
Kirk Ismay
-------- Original Message --------
Subject: A new settings file for the username@netidea.com has just been released
Date: Mon, 19 Oct 2009 09:29:44 -0500
From: support <username@netidea.com>
To: <username@netidea.com>
Dear user of the netidea.com mailing service!
We are informing you that because of the security upgrade of the mailing
service your mailbox username@netidea.com settings were changed. In order
to apply the new set of settings open zip attached file.
Best regards, netidea.com Technical Support.
Tags: Security, Virus
Posted in Announcements, Security Alerts | Comments Off on ‘A new settings file …’ is a virus
October 19th, 2009
The message below is a fake and the attached file is in fact a virus. The two samples I have are actually 2 different variations of the virus, which according to my virus scanner is now up to version 481 of this bug. Virus authors are now releasing new versions of a virus faster than virus scanners can release the new signatures.
As always, never open an unexpected file, whether it comes from email or instant message. If it appears to be from someone you know, call or text them to verify that they really did send it to you.
Sincerely,
Kirk Ismay
-------- Original Message --------
Subject: Conflicker.B Infection Alert
Date: Mon, 19 Oct 2009 09:29:44 -0500
From: Microsoft Windows Agent <username@netidea.com>
To: <username@netidea.com>
Dear Microsoft Customer,
Starting 18/10/2009 the ‘Conficker’ worm began infecting Microsoft
customers unusually rapidly. Microsoft has been advised by your
Internet provider that your network is infected.
To counteract further spread we advise removing the infection
using an antispyware program. We are supplying all effected Windows
Users with a free system scan in order to clean any files infected
by the virus.
Please install attached file to start the scan. The process takes
under a minute and will prevent your files from being compromised. We
appreciate your prompt cooperation.
Regards,
Microsoft Windows Agent #2 (Hollis)
Microsoft Windows Computer Safety Division
Posted in Announcements, Security Alerts | Comments Off on ‘Conflicker.B Infection Alert’ is a Virus