Secure by Design

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Easter Weekend Office Hours

April 2nd, 2015

Our office will be closed for the Easter Long weekend.

Good Friday – April 3rd CLOSED
Saturday – April 4th CLOSED 
Sunday – April 5th CLOSED
Easter Monday – April 6th CLOSED

Have a Happy Easter everyone!

Lamb Border

Snow Day – Office Hours Reduced

January 5th, 2015

Snowed In

To ensure the safety of our staff, we will be closed Monday at 3:30 pm

Tuesday we will be open from 10 am to 4 pm.

Broadband Internet in Trail

January 2nd, 2015

Broadband InternetSecure by Design is pleased to announce the availability of fibre-optic broadband internet service in the downtown core of Trail, BC.  New internet speeds of up to 100mbps (upload and download), as well as email, web hosting, data backup services, all backed by our award winning support team are now available to Trail businesses.

Secure by Design was founded in 2008 by Kirk Ismay. With nearly 20 years in the industry, Kirk and his team continue to build a solid reputation for providing quality internet solutions for the Kootenays and beyond.

Don Freschi, Chair of the Trail Broadband Committee states: “This is the first step towards building intelligent communities that allow our businesses to adapt and prosper in the growing digital economy.”  Trail is well situated to host technology firms as it has good connectivity, a technology business incubator, and a new state of the art data centre.  The open access model will allow ISPs to compete for customers and offer a wide range of network services over fibre.

To request more information for broadband services on the Trail fibre network, email, or call (877) 373-6121.  To learn more about Secure by Design, visit

Have a Wonderful Christmas!

December 23rd, 2014

Have a Wonderful Christmas, from Kirk and Corey at Secure by Design

We would like to wish all of our customers, partners, and suppliers a very Merry Christmas, and wonderful New Year in 2015!

Our office hours during the holidays are:

Wednesday, December 24th 9:00 am to 3:00 pm *
Thursday, December 25th Closed
Friday, December 26th 10:00 am to 3:00 pm *
Wednesday, December 31st 9:00 am to 3:00 pm *
Thursday, January 1st 2015 Closed
* We will  be closed for lunch between 11:30 and 12:00

Office Closed Remembrance Day

November 10th, 2014

Lest We Forget
The Secure by Design office will be closed on Tuesday, November 11th to observe Remembrance Day.


Thanksgiving 2014 Office Hours

October 10th, 2014

Thanksgiving 2013

Our office will be closed on Monday, October 13 th

We will reopen Tuesday, October 14 th

We’re thankful to have you as a customer &
hope you have a safe and happy long weekend!

Dial Up Number Change

September 12th, 2014

This is an important notice for all Secure by Design (formerly Net Idea) dial up internet customers.

I have just received word from our supplier that our current dial-up service numbers are being discontinued on Monday, September 15th, 2014.

The new DIAL UP number is: 1-800-553-1802

If you have difficulties using the new number, continue using the old one until Monday.

I apologize for the short notice, I was only notified myself at noon on Friday, and prepared this notice as quickly as possible.

Thank you for your patience and understanding during this transition.

Kirk Ismay, OwnerSincerely,
Kirk Ismay

Secure by Design

WordPress 4.0 – Have you upgraded yet?

September 8th, 2014

WordPress 4.0 “Benny” has been released, with a number of improvements to make editing your web site in WordPress a smoother, more visual experience. The editor, media embedding,  media manager, and plugins page have all been given a make over in this release.

Secure by Design has been using WordPress as our go to Content Management System for all of our new web sites since 2008. We’ve helped deploy or host more than 100 WordPress powered web sites.  In addition to the solid WordPress core, we also have access to premium themes & plugins including Video Tutorials, StudioPress themes, and GravityForms.

Do It Yourself Upgrade

The built in upgrade tool from the WordPress dashboard can be used to upgrade your site at any time.

Wordpress 4.0 Upgrade

Upgrading WordPress is Easy!

Full Service Assisted Upgrade

If you would like assistance with your site from one of our professionals, fill in the form below. We charge $25 for a basic upgrade, which will include upgrades to the WordPress core, as well as any themes or plugins that need an upgrade. A full site and database backup is performed before we do the upgrade.

Your Name (required)

Your Email (required)

Your Web Site

How can we help you?

Your Message

Office Closed Monday, September 1st

August 28th, 2014

Our office will closed on Monday, September 1st for labour day.

Have a safe and happy long weekend!

Victoria Day 2014 – Office Closure

May 15th, 2014

Queen Victoria -Golden Jubilee -3a cropped
Our office will be closed for the Victoria Day long weekend, including Monday, May 19th.

Our technical staff are available to respond to all system-wide emergencies.

Have a great long weekend!