Secure by Design

Helping You Make Sense of the Internet.

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Office Closed Remembrance Day

November 6th, 2015

Lest We ForgetThe Secure by Design office will be closed on Wednesday, November 11th to observe Remembrance Day.

Take some time to think about those who served.  If you have the chance, thank a veteran.

Our office will be open again on Thurday, from 9am to 5pm.

BC Day 2015 – Office Closed

July 30th, 2015

BC Flag

Our office will be closed for Monday, August 3rd for the BC Day holiday.
We are also closed Saturday and Sunday as usual.

As always, our technicians will be close at hand to tend to any system alerts, should they arise.

Have a safe and happy long weekend!

Canada Day 2015

June 30th, 2015

Rocky mountains

Our office is closed Wednesday, July 1st,

and will reopen Thursday, July 2nd.

Happy Canada Day!

Victoria Day 2015 – Office Closure

May 15th, 2015

Queen Victoria -Golden Jubilee -3a cropped
Our office will be closed for the Victoria Day long weekend, including Monday, May 18th.

Our technical staff are available to respond to all system-wide emergencies.

Have a great long weekend!

WordPress 4.2 Powell

April 24th, 2015

WordPress 4.2 “Powell” has been released. The team has done it again, adding new features and improving the WordPress experience. Have a look at this video for the highlights.

This release adds a number of new improvements including:

  • Easier content sharing with an improved “Press This” feature
  • Switch themes from the Customizer
  • Plugin updates have been streamlined
  • New automatic embeds for Tumblr and Kickstarter
  • Extended character support for Asian languages, music and mathematical symbols, hieroglyphs, even emoji
  • They’ve also added a number of ‘under the hood’ improvements

We’ll be upgrading VIP client sites up to the latest version this week.

Do It Yourself Upgrade

The built in upgrade tool from the WordPress dashboard can be used to upgrade your site at any time. Just log in to your Dashboard, then go to Updates. From there, just click on the “Update Now”.

Upgrading WordPress is Easy!

Upgrading WordPress is Easy!

Professional Upgrade Service

If you would like assistance with your site from one of our professionals, fill in our online form. We charge $25 for a basic upgrade, which will include upgrades to the WordPress core, as well as any themes or plugins that need an upgrade. A full site and database backup is performed before we do the upgrade.

Easter Weekend Office Hours

April 2nd, 2015

Our office will be closed for the Easter Long weekend.

Good Friday – April 3rd CLOSED
Saturday – April 4th CLOSED 
Sunday – April 5th CLOSED
Easter Monday – April 6th CLOSED

Have a Happy Easter everyone!

Lamb Border

Snow Day – Office Hours Reduced

January 5th, 2015

Snowed In

To ensure the safety of our staff, we will be closed Monday at 3:30 pm

Tuesday we will be open from 10 am to 4 pm.

Broadband Internet in Trail

January 2nd, 2015

Broadband InternetSecure by Design is pleased to announce the availability of fibre-optic broadband internet service in the downtown core of Trail, BC.  New internet speeds of up to 100mbps (upload and download), as well as email, web hosting, data backup services, all backed by our award winning support team are now available to Trail businesses.

Secure by Design was founded in 2008 by Kirk Ismay. With nearly 20 years in the industry, Kirk and his team continue to build a solid reputation for providing quality internet solutions for the Kootenays and beyond.

Don Freschi, Chair of the Trail Broadband Committee states: “This is the first step towards building intelligent communities that allow our businesses to adapt and prosper in the growing digital economy.”  Trail is well situated to host technology firms as it has good connectivity, a technology business incubator, and a new state of the art data centre.  The open access model will allow ISPs to compete for customers and offer a wide range of network services over fibre.

To request more information for broadband services on the Trail fibre network, fill in our service inquiry form, email, or call (877) 373-6121.  To learn more about Secure by Design, visit

Have a Wonderful Christmas!

December 23rd, 2014

Have a Wonderful Christmas, from Kirk and Corey at Secure by Design

We would like to wish all of our customers, partners, and suppliers a very Merry Christmas, and wonderful New Year in 2015!

Our office hours during the holidays are:

Wednesday, December 24th 9:00 am to 3:00 pm *
Thursday, December 25th Closed
Friday, December 26th 10:00 am to 3:00 pm *
Wednesday, December 31st 9:00 am to 3:00 pm *
Thursday, January 1st 2015 Closed
* We will  be closed for lunch between 11:30 and 12:00

Office Closed Remembrance Day

November 10th, 2014

Lest We Forget
The Secure by Design office will be closed on Tuesday, November 11th to observe Remembrance Day.