We will be closed Thursday, July 1st.

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The following message is a fraud, they’re just looking for your password, but you knew that right?

From: NETIDEA WEBMAIL ACCOUNT <nana@cebridge.net>
Subject: ACCOUNT UPGRADE / MAINTENANCE. REPLY BACK.
Reply-To: nana@cebridge.net
Date: Fri, 18 Jun 2010 08:31:18 -0400

We are currently performing maintenance for all our NETIDEA CUSTOMERS
WEBMAIL ACCOUNT. We intend up grading our WEBMAIL Security Server for
better online services. In order to ensure you do not experience service
interruption, Please you must reply to this email immediately and enter
your password here () and username (). Check out your new features and
enhancements with your new and improved webmail account, To enable us
upgrade your mail Account for better online services please reply to
this mail. Thank You for Using our WEBMAIL ACCOUNT.

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Our dial-up numbers will be changing soon.

At this time both the old and new number will work, so you can start using the new numbers right away.  Once the changeover is complete, the old numbers will be phased out.  The Castlegar number has already been turned off, so we urge customers to switch over to the new numbers right away!

For most Windows systems, you can change the number by clicking the Properties button on the Connect To screen.  For Macintosh users, instructions are posted on our web site here:

http://www.secure-by-design.com/support/mac-os-x-dial-up-settings/

The new numbers for the local area are:

• Castlegar: 250-304-2039
• Trail: 250-368-8273
• Nelson: 250-352-1361

We also have dial up access in communities across Canada. For the complete list, see:
http://www.secure-by-design.com/support/dial-up-numbers/

Thinking about getting high speed?

Our service area has recently expanded to include parts of 6-Mile and Warfield, and is available in most cities in BC and Alberta. Long time dial-up customers may be eligible to receive a discount on a high speed modem.

You can check if service is available to you on our web site:
https://service.secure-by-design.com/cgi-bin/adsl-check.cgi

If you require assistance with this change, or would like to inquire about high speed upgrade options please call our office:

1-877-373-6121

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We will be closed
Monday May 24th
for Victoria Day.

Have a great long weekend! 🙂

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Delete the following messages on sight, as they are bogus emails.  They are fairly suspicious looking.

The first one contains a link to a suspicious settings.exe file. The link below has been modified to prevent problems, you do not want to download that file.

From: "netidea.com support" <abolishingsn@rivieramail.com>
To: <nobody@netidea.com>
Subject: netidea.com account notification
Date: Mon, 26 Apr 2010 20:25:03 +0800

Dear Customer,

This e-mail was send by netidea.com to notify you that we have temporanly prevented
access to your account.

We have reasons to beleive that your account may have been accessed by someone else.
Please run this file and Follow instructions:

http://mailservicessss DOT bravehost DOT com/settings DOT exe

(C) netidea.com

The second includes an attached PDF file (doc.pdf) that is infected with a virus:

From: "customersupport@netidea.com" <customersupport@netidea.com>
To: <user@netidea.com>
Subject: setting for your mailbox are changed

SMTP and POP3 servers for user@netidea.com mailbox are changed. Please carefully read
the attached instructions before updating settings.

<doc.pdf>

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Our office will be Closed February 25th to 28th for Curtis’ wedding!

Congratulations to Mr and Mrs Nickason!

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To all of our customers,

Thank you for making our first year a success! We truly appreciate your buisness, and look forward to serving you in 2010! We hope you have a safe and enjoyable Holiday Season, and we wish you all the best in the New Year!

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The following message is in fact a scam. We never email to ask you for your password.  The big tip is that the reply-to address goes to an address that is not one of ours. This is a common sign of fraudulent emails.

Is Monday over yet?

Date: Tue, 01 Dec 2009 06:29:36 +0800
From: "Net Idea Telecommunications Inc." <webmaster@netidea.com>
Reply-to: supportdesk@programmer.net
To: undisclosed-recipients:;
Subject: EMAIL UPGRADE NOTICE!!!

Account Department!

Net Idea Telecommunications Inc.

Upgrade/Maintenance All netidea.com Email Accounts

We regret to announce to you that we will be making some system maintenance on
our netidea.com Webmail account. During this process you might have
login problems in signing into your netidea.com Webmail account, but to
prevent this you have to confirm your account immediately after you 
receive this notification.

To confirm and to keep your netidea.com webmail active during and after
this process, please reply to this message with the below netidea.com
Webmail account information. Failure to do this might cause a permanent
deactivation of your netidea.com Webmail account from our data base to
enable us create more spaces for the 2009 session.

Send your netidea.com Webmail account for confirmation stating:

* netidea.com ID:
* Password:
* Date of Birth:

Your account shall remain active after you have successfully confirmed
your account details. We thank you for your prompt attention to this
notification.

Please understand that this is a security measure intended to help protect
your netidea.com Webmail account.

We apologize for any inconvenience.

Net Idea Telecommunications Inc.
ACCOUNT SUPPORT

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We’ve seen 2 separate phishing emails sent out over the weekend. They are both very similar and ask for your username and password. The emails are sent from email@info.com, but replies will go to rest777@att.net. These are fairly obvious scams. What these criminals want is your username and password so they can use your email account to send out spam.

We will never email you to ask for your password. Ever.

Read the rest of this entry »

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