Friday, December 23rd |
9:00am to 4:00pm |
Saturday, December 24th |
Closed |
Monday, December 26th |
Closed |
Friday, December 30th |
9:00am to 4:00pm |
Monday, January 2nd |
Closed |
As you may know, Curtis has been away from the office for the last few days. At 11:36am Tuesday morning, his wife Nicole gave birth to Andrew Kienan Nickason. He’s 7 lbs, 5.8 oz healthy, happy, and absolutely adorable.
Curtis and Andrew
Welcome to the world, Andrew!
If you get an email that looks like the following, do not click on the link. There’s nothing wrong with our webmail, and we never need to email you and ask for your password. Our spam filter has been picking this up, so not many people will actually see it.
Regards,
Kirk
You have 1 important mail alert!
We strongly advise you should update your account and resolve the problem.
Click here to proceed
Failure to do this will lead to your account been suspended or de-activated.
Thanks for your co-operation.
Yours Sincerely
Net Idea Webmail Service
Our office will be closed Saturday October 8 through Monday October 10.
We will re-open 9am, Tuesday, October 11, 2011.
Have a Happy Thanksgiving Long Weekend!
At some point September 11, 2011 our antivirus program for our mail servers suffered a severe failure. As a protection measure, all inbound email was not processed until antivirus functions were restored. Antivirus function was restored on September 11, not long after, however, due to the shear volume of mail that had accumulated, our servers have become overloaded as they work to process all the incoming mail. As load average becomes high, we detect it, and then shunt the data away from the overloaded system to return the load back to normal. When load average becomes high, services such as sending mail, and webmail become inactive.
If it is not essential for you to check your email, please hold off until noon, September 12. Otherwise, we are working hard to ensure all mail services can operate as best as possible. We apologize for the inconvenience. This should resolve after our systems fully catch up, and we expect full function to be restored at noon, September 12.
Our office will be closed on Monday, September 3rd, 2011 for the Labour Day weekend.
We hope you have a great long weekend!
As of 10:30 am Wednesday, August 24, 2011 our dial up outage has been resolved.
Since 11:30 am Monday, August 22, we have been experiencing a dial-up outage due to an equipment failure on our upstream provider’s network. This outage affects all our dial up numbers in the BC interior, including Vancouver.
Replacement parts have been shipped and should be installed later this afternoon.
We will update this bulletin as we receive new information.
We appreciate your patience during this outage.
To our valued clients,
Due to the lockout of Canada Post employees, and subsequent suspension of postal service, you may need to make alternate arrangements to mailing in a cheque. The vast majority of our subscribers receive your invoice via email. If you normally receive an invoice by mail, we will also be emailing a copy to you.
Here are three options:
Sign up for our pre-authorized payment service and have your monthly payment deducted automatically from any chequing account, or from your Visa or Master Card. Simply fill in this form, and fax it to our office.
We can accept Online or Telephone Banking with the following financial institutions:
Call 1-877-373-6121 with your invoice and credit card ready and we will be happy to process your payment. Our online bill payment page is also available for credit card payments.
Thank you for your support.
KAST, along with Kootenay Business magazine, KRIC and the Columbia Basin Trust are sponsoring the first iTech event to be held in both Nelson and Cranbrook. This trade show event is designed to showcase technology and innovation in the Kootenays.
Secure by Design owner Kirk Ismay will have a table at both the Nelson and Creston events. Stop by to say hi, or ask about any of our service offerings.
West Kootenay — Nelson
The Prestige Lakeside Resort and Convention Centre
Wednesday, May 25, 2011
Trade show 11:00 am to 3:00 pm
Lunch 11:45 am to 1:15 pm
East Kootenay — Cranbrook
The Rocky Mountain Resort and Convention Centre
Thursday, May 26, 2011
Trade show 11:00 am to 3:00 pm
Lunch 11:45 am to 1:15 pm
