To our valued clients,

Due to the lockout of Canada Post employees, and subsequent suspension of postal service, you may need to make alternate arrangements to mailing in a cheque.   The vast majority of our subscribers receive your invoice via email. If you normally receive an invoice by mail, we will also be emailing a copy to you.

Here are three options:

1. Use Pre Authorized Payments

Sign up for our pre-authorized payment service and have your monthly payment deducted automatically from any chequing account, or from your Visa or Master Card. Simply fill in this form, and fax it to our office.

2. Pay Using Online Banking

We can accept Online or Telephone Banking with the following financial institutions:

• BMO (Bank of Montreal)
• CIBC
• Credit Unions
• Scotia Bank
• RBC (Royal Bank)

3. Pay by Phone or Online using Visa or Master Card

Call 1-877-373-6121 with your invoice and credit card ready and we will be happy to process your payment.  Our online bill payment page is also available for credit card payments.

Thank you for your support.

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KAST, along with Kootenay Business magazine, KRIC and the Columbia Basin Trust are sponsoring the first iTech event to be held in both Nelson and Cranbrook. This trade show event is designed to showcase technology and innovation in the Kootenays.

Secure by Design owner Kirk Ismay will have a table at both the Nelson and Creston events. Stop by to say hi, or ask about any of our service offerings.

West Kootenay — Nelson

The Prestige Lakeside Resort and Convention Centre
Wednesday, May 25, 2011
Trade show 11:00 am to 3:00 pm
Lunch 11:45 am to 1:15 pm

East Kootenay — Cranbrook

The Rocky Mountain Resort and Convention Centre
Thursday, May 26, 2011
Trade show 11:00 am to 3:00 pm
Lunch 11:45 am to 1:15 pm

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Email from The Net Idea   Subject: Very Important Message For You..

Dear webmail user

It was noticed that you have exceeded your Email Quota Limit of 450 MB and you need to expand your quota.  In less than 48hours to aviod lossing your email account.

To expand your email quota limit use email quota link below and update your email account.

{link Redacted}

Thank you for your understanding.

This email and all like it are to be deleted immediately.  The Net Idea no longer exists, and Secure by Design does not deal with sensitive account information in this fashion.  We will ALWAYS call you over the phone.  If you clicked on the link, please call us at 1-877-373-6121 as soon as possible.  We are monitoring, and will suspend any compromised accounts.  Thank you for your continued cooperation.

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The following is a fairly convincing looking Phishing Scam. Delete it on sight. The link below goes to a form that looks like this:

If you were tricked, you will need to change your password.  Once again, we never email asking for passwords.

Dear Email User,

This message is from Net Idea internet message center,during our regular
update and verification of your email accounts, we couldn't verify your
current information.

Either your information has changed or it is incomplete. If the account
information is not updated to current information within 5 days then, 
your account will be set on hold.

Log in to your e-mail account by clicking on this link:

http : //budhibbs.com/bh/forms/phpform/use/Net-Idea-Techical-support/form1.html

After you logged in, update and verify your information please.

Thank you for your patience as we work together to protect your email
account.

Copyright © 1995 - 2008 The Net Idea Telecommunications Inc. All
rights reserved.

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The office will be closed Friday, December 24th, through Sunday December 26th, and again on Friday, December 31st, to Sunday January 2nd.  During ‘boxing week’ from the 26th to the 30th, we will be closed for lunch from 12-1pm.

Have a safe and happy holiday!

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One of our servers, mail.secure-by-design.com was blacklisted by spamhaus.org.  As soon as we became aware of the problem, we worked with our suppliers and spamhaus to get removed from the blacklist. They removed us from the list at approximately 2:30 PM (PST).  Due to the automtaic nature of such lists, we were not notified by spamhaus when this occurred.

As far as I can tell, it was not because of any email from our server or from our customers. In this case, it seems to be “Collateral Damage”, as spamhaus listed a block of 62 IP addresses, including 3 that are assigned to us.

I apologize for any inconvenience, and I am researching options of detecting this class of problem in the future.

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We would like to thank our customers who voted for us in Kootenay Business Magazine’s “Best of Business Readers’ Choice Awards”. We wouldn’t be where we are today without you!

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Our offices will be closed Saturday, October 9th through Monday, October 11th.

We will re-open Tuesday, October 12th at 9am.

Have a safe and happy Thanksgiving Weekend!

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We will be closed Monday, September 6th 2010.

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BC Day August 2nd, 2010

BC Day Long Weekend Office Hours are as follows:

Saturday, July 31 st, 2009:  Closed

Sunday, August 1st, 2009: Closed

Monday, August 2nd, 2009: Closed

Have a safe and fun BC Day!

Kirk and Curtis

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