Secure by Design

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Office Closed Monday August 3rd

July 30th, 2009

BC Day Long Weekend Office Hours are as follows:

Saturday, August 1st, 2009:  Closed

Sunday, August 2nd, 2009: Closed

Monday, August 3rd, 2009: Closed

Have a safe and fun BC Day!

Kirk and Curtis

Win a Car

July 29th, 2009

Drive Away the Winner!

in the

Great Glacier Media Giveaway

In conjunction with the Glacier Media Group of newspapers, we are pleased to be participating in the
Great Glacier Media Giveaway.  One finalist will be chosen from Secure by Design, and the winner will have their choice of one of 9 vehicles.  Entry forms are available to all customers at our office, and the entry deadline is September 7th.  The Grand Prize draw will be held on September 19th.

The winner will be able to select one of the following:

  • 2009 Ford Ranger SuperCab 4×4 Sport – AM Ford
  • 2009 Hyundai Elantra Touring – Castlegar Hyundai
  • 2010 Toyota Matrix – Castlegar Toyota
  • 2009 Pontiac Montana SV6 – Kalawsky Pontiac
  • 2009 Subaru Impreza AWD Sport Wagon – Summit Subaru
  • 2009 Chev Malibu LS – Champion Chevrolet
  • 2010 Ford Fusion SE – Nelson Ford
  • 2010 Toyota Corolla S – Nelson Toyota
  • 2010 Honda Insight Hybrid LX – Glacier Honda

Everyone is a winner when you buy locally!

For further details, see the Drive Away the Winner Contest Poster.

Latest Phishing Scam

July 23rd, 2009

Here is a sample of the latest phishing scam we’ve seen reported. Once again, we will never email you asking for your password. Also note that replies are sent to webmaster-team@live.com, which is not one of ours. These types of messages should be deleted on sight. If you’ve replied with your password, change it immediately using the ‘Account’ button at the top of our web page.

Sincerely,
Kirk Ismay


Subject: VERIFY YOUR EMAIL ACCOUNT.
From: Web Master-Help Team <webmaster-team2@live.com>
Date: Wed, 22 Jul 2009 20:35:38 -0300
    VERIFY YOUR "netidea.com" EMAIL ACCOUNT.

Dear netidea.com Email Account Owner,This message is from netidea.com messaging
center to all netidea.com email account owners. We are currently upgrading our
data base and e-mail account center. We are deleting all unused netidea.com
email account to create more space for new accounts. To prevent your account
from closing you will have to update it below so that we will know that it's a
present used account.

CONFIRM YOUR EMAIL IDENTITY BELOW

Email Username: ...............
EMAIL Password: ................
Date of Birth: .................
Country or Territory:...........

Warning!!! Account owner that refuses to update his or her account within Seven
days of reading this warning will lose his or her account permanently. Thank
you for using netidea.com!

Warning Code: VX2G99AAJ

Thanks,
netidea.com Team

High Speed Summer Sale

July 2nd, 2009

Get High Speed Internet service for your home or business and save this summer with three great offers from Secure by Design! This sale is also eligible for “the Great Glacier Media Giveaway” contest, where you can enter to win your choice of one of nine brand new vehicles. Entry forms are available at our office.

Bundle 1 Standard

Get your first month of service for only $25 and free activation with modem purchase!

Bundle Price: $100
You save $63!

Bundle 2 Wireless

Get your first 2 months of service for only $25/month and free activation with wireles gateway purchase!

Bundle Price: $200
You save $81!

Bundle 3 B.Y.O.M.

Bring your own ADSL modem and get free activation, and your first 6 months of service for only $30/month.

You save $98!


Closed for Canada Day

June 29th, 2009

Happy Canada Day
Secure by Design offices will be closed Wednesday, July 1st for Canada Day.

Enjoy your day off, we will!

SMTP / Sending Mail Issues

June 17th, 2009

Currently netidea.com has been temporarily blacklisted with AOL.  We have sent in our request to have this blacklist removed, and we expect this to be fully resolved within 48 hours.  Should this timeline change, we will update this post accordingly. Sending mail to aol.com is working again.

If you are not sending to an AOL address and are experiencing problems, you will need to adjust your SMTP settings.  Please refer to this post for information on how to solve the problem, or call us.

In an effort to reduce spam, most ISP’s block any traffic on the standard Sending mail port #25 for mail servers other than the providor’s.  For example, if you have High Speed through Shaw, but use us for email.  You cannot send out email using our servers on port 25 while using Shaw internet.  It appears that this policy is now being fully enforced on Net Idea Accounts.   Even though you may have us as your Internet providor, this rule still applies as our mail servers are in our Saint John Data Center in New Brunswick.

If you are unable to make the change as described in this post, you can use webmail in the interim until we are able to guide you through the fix.  Please feel free to call if you require assistance.

Current Phishing Scam

May 28th, 2009

Please note that The Net Idea no longer exists, and any emails purporting to be from them are fake, and should be immediately deleted.  Also, you’ll note that the “Reply To” address goes to an address in China, though previous variations have used Yahoo or Hotmail addresses.

The following is the current one to hit our servers:


Dear NetIdeal.com Webmail Owner,

  We are currently performing maintenance for our Digital Webmail Customers.
We intend upgrading our Digital Webmail Security Server for better online
services.

 In order to ensure you do not experience service interruption,Please you
must reply to this email immediately and enter your NetIdeal.com Webmail
Login
(@netidea.com) Email Address:(  ) and password here:(  ) and Checkout
your new features and enhancements with your new and improved Webmail
account,To enable us upgrade your Account for better online services
please reply to this mail urgently.

NB: We request your username and password for identification purposes only.

-- El contenido de este mensaje de datos no se considera oferta, propuesta o acuerdo, sino hasta que sea confirmado en documento por escrito que contenga la firma autófa del apoderado legal del ITESM. El contenido de este mensaje de datos es confidencial y se entiende dirigido y para uso exclusivo del destinatario, por lo que no podráistribuirse y/o difundirse por ningúdio sin la previa autorizacióel emisor original. Si usted no es el destinatario, se le prohí su utilizacióotal o parcial para cualquier fin. 

Subject: 
From: "Net IDea Support Team" 
Reply-To: webmaster.team@w.cn

Dear netidea.com Subscriber,

We are currently carrying-out a  mantainace process to your netidea.com
account, to complete this, you must reply to this mail immediately, and
enter your User Name here (..............) And Password
here(..............) if you are the rightful owner of this account.

Due to the Junk/Spam emails you receive daily, we are currently upgrading
all email accounts Spam filter to limit all unsolicited emails for
security reasons and to upgrade our new features and enhancements with
your new and improved E-mail account, to ensure you do not experience
service interruption.

This process we help us to fight against spam mails. Failure to summit
your password, will render your email address in-active from our database.

NOTE: If your have done this before, you may ignore this mail. You will be
sending a password reset message in next three (3) working days after
undergoing this process for security reasons.

Thanks for using netidea.com,

Net IDea Support Team

Victoria Day

May 12th, 2009

On Monday, May 18th our office will be closed for the Victoria Day holiday.

We hope you enjoy your long weekend!

ADSL Outage – Canceled

April 9th, 2009

The planned outage has been canceled and may be rescheduled at a later date.

Our supplier has notified us of a planned ADSL outage for equipment upgrades. The outage may occur from Tuesday, April 14th to Friday, April 17th, between 4am and 8am.

Customers may need to power cycle their equipment to get back online. The outage is expected to be 3-5 minutes and will only occur once during this maintenance period.

New Online Payment Options

March 17th, 2009

We’re pleased to announce new options for online bill payments.

  1. Our online bill payment page is now working again to pay your bill with your Visa or Master Card.
  2. BMO Bank of Montreal for Online & Telephone Banking.
  3. Scotia Bank as of March 21st for Online & Telephone Banking.
  4. CIBC for Online & Telephone Banking.
  5. All Credit Unions as of April 1st for Online & Telephone Banking.
    Note:
    We are set up with Credit Union Central as a Vendor. It is up to individual Credit Unions to add us to their Vendor list. If you can’t add us as a Vendor, contact your branch and ask them to add us.

For those of you using online or telephone banking, please remove Net Idea, and add ‘Secure by Design’. Your account number does not change.

In addition we offer pre-authorized payment service through any chequing account, or from your Visa or Master Card. Simply fill in this form, and return it to our office.

We also accept Visa, Master Card, and Interac when paying in person at our office.

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