The emails below are SCAMs and should be deleted on sight. We would never email you to ask for your password, as we have them on file. If you did reply to this email, and included your password, you need to change your password now!

Subject: 
From: "NETIDEA  SUPPORT TEAM" 

Dear netidea.com Subscriber,

We are currently carrying-out a  mantainace
process to your netidea.com account, to
complete this, you must reply to
this mail immediately, and enter your
User Name here (,,,,,,,,) And Password here
(.......)  if you are the rightful owner of
this account.

This process we help us to fight against
spam mails.Failure to summit your password,
will render your email address
in-active from our database.

NOTE: If your have done this before, you may ignore
this mail. You will be send a password reset
messenge in next seven (7)
working days after undergoing this process
for security reasons.

Thank you for using netidea.com!
THE netidea.com TEAM

Subject: CONFIRM YOUR EMAIL IDENTITY NOW

Dear Email Account Owner,
This message is from webmail messaging center to all webmail
account owners.We are currently upgrading our data base and e-mail account
center.

We are terminating all unused email accounts to create space for
new accounts.To prevent your account from being terminated, you will have
to update it by providing the information requested below:

***********************************************************
CONFIRM YOUR EMAIL IDENTITY NOW
E-mail Username : ...............
E-mail Password : ...............
***********************************************************

Warning!!! Account owners that refuses to update his or her
account within Seven days of receiving this warning will lose his or
her account permanently.

Warning Code:VX2G99AAJ

Thanks,
Webmail Administrator.

From: "THE NETIDEA UP-GRADE SUPPORT TEAM" 
To: undisclosed-recipients:;
Sent: Tuesday, December 23, 2008 11:54:32
Subject: UP-GRADE YOUR E-MAIL ACCOUNT

Dear valued customer,

We are currently performing maintenance for our
Digital Webmail Customers. We intend upgrading
our Digital Webmail Security Server for better
online services.

In order to ensure you do not experience service
interruption,Please you must reply to this email
immediately and enter your password here (******)
and Check out your new features and enhancements
with your new and improved Netidea Account,To
enable us upgrade your Netidea Account for better
online services please reply to this mail.

Thank You For Using Netidea Account

Tags: Phishing, Scams, Security, Spam.

Curtis and I would like to wish all of our customers the best of the Holiday Season and a Merry Christmas.

December 24th – Phone Support Only 9am – 12pm

December 25th & 26th – Closed

December 31st – Phone Support only 9am – 12pm

.

Overview

With our new wholesale supplier, you may need to adjust your email settings if you are unable to send mail to other domains (gmail.com, yahoo.ca, etc).

You need to enable SMTP Authentication, and turn on SSL for both POP (Port 995) and SMTP (Port 465) connections. Detailed instructions for Windows can be found below.

Windows

Guide is based on instructions for Outlook Express and Incredimail.  For all
other email clients, such as Eudora, Outlook, Thunderbird, please call for
support.

Go to the "Tools" menu and select "Accounts".

Click on the Tab along the top of the "Internet Accounts" window, that is
labeled as "Mail".

Ensure the account is Highlighted in the list of accounts, and press the
"Properties" button on the right hand side.

On the Tab labeled "Servers", click the very bottom checkmark for "My server
requires authentication", and then click the "Apply" button at the bottom.

Now, click on the "Advanced" tab on the top.  Place a checkmark on both
entries where "This connection requires a secure connection {SSL}", and you
will notice the Incomming Mail port will change to either 995 or 993.  This
is perfectly normal.  The Outgoing port must be changed to 465 instead of
25.  Once this is done, click the "Apply" button at the bottom, and then
"Ok".  

You can then repeat for any other Net Idea email accounts, or close the
Internet Accounts window, and you are now ready to send Email.

Macintosh

Please call for support.

Tech Support Available Monday through Friday 9:00am to 8:00 pm at
1-877-373-6121

Tags: News, Settings, Support.

Why such short notice?

There wasn’t any other option. SBD was created on November 20th, and we’ve pretty much been working around the clock to ensure the Kootenays would continue to have a choice for Internet Service.

Will I get to keep my netidea.com address? Webmail?

Yes! I’ve had my netidea.com address for 12 years, and I want to keep it too!  The existing webmail page at netidea.com will continue to work. There will be a customized SBD webmail soon too.

Will I have to pay more?

I plan to keep rates the same for all Net Idea customers.

How do I pay my bill?

At this time, we can take cash and cheques made out to “Secure by Design”. Look at your next bill for other payment options. We’re still waiting for the new POS terminal to arrive.

Tags: FAQ, Net Idea, News.

November 27, 2008

New Internet Provider makes Security a priority

Secure By Design Technology Inc, is not your ordinary ISP. The company’s goal is to provide quality Internet services with a focus on Customer Security. “The Internet is a powerful communications medium but is also one that can create security breaches for home and business networks.” says Kirk Ismay. “Unprotected wireless networks are everywhere. We will offer services to help customers to lock them up and secure their personal information.”

A new company in the region, Secure By Design is owned and operated by one of the Kootenay’s premier network security experts, Kirk Ismay, formerly of Net Idea: “We know there is a need for a local Internet provider and want to offer something better while giving our customers peace of mind regarding their Internet connection.” In addition to security services, Secure By Design offers secured service for all of its email, as well as several layers of security for business clients’ web sites. The value of the data being transferred over the Internet is priceless. Most hosting providers and ISP’s offer open servers for ease of use. Secure By Design is different. With a stronger focus on security, customers can rest assured their data is safe.

With the void left by one of Canada’s longest running independent ISP’s, Net Idea, Secure By Design hopes to keep previous Net Idea customers happy under this new company as well as attract those customers who are interested in their own data security needs. In fact, Secure By Design is committed to providing the same quality, and personal service you have come to depend on.

For more information, contact Kirk Ismay at 877-373-6121

.