Secure by Design offices will be closed Wednesday, July 1st for Canada Day.

Enjoy your day off, we will!

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Please note that The Net Idea no longer exists, and any emails purporting to be from them are fake, and should be immediately deleted.  Also, you’ll note that the “Reply To” address goes to an address in China, though previous variations have used Yahoo or Hotmail addresses.

The following is the current one to hit our servers:

Dear NetIdeal.com Webmail Owner,

  We are currently performing maintenance for our Digital Webmail Customers.
We intend upgrading our Digital Webmail Security Server for better online
services.

 In order to ensure you do not experience service interruption,Please you
must reply to this email immediately and enter your NetIdeal.com Webmail
Login
(@netidea.com) Email Address:(  ) and password here:(  ) and Checkout
your new features and enhancements with your new and improved Webmail
account,To enable us upgrade your Account for better online services
please reply to this mail urgently.

NB: We request your username and password for identification purposes only.

-- El contenido de este mensaje de datos no se considera oferta, propuesta o acuerdo, sino hasta que sea confirmado en documento por escrito que contenga la firma autófa del apoderado legal del ITESM. El contenido de este mensaje de datos es confidencial y se entiende dirigido y para uso exclusivo del destinatario, por lo que no podráistribuirse y/o difundirse por ningúdio sin la previa autorizacióel emisor original. Si usted no es el destinatario, se le prohí su utilizacióotal o parcial para cualquier fin. 

Subject: 
From: "Net IDea Support Team" 
Reply-To: webmaster.team@w.cn

Dear netidea.com Subscriber,

We are currently carrying-out a  mantainace process to your netidea.com
account, to complete this, you must reply to this mail immediately, and
enter your User Name here (..............) And Password
here(..............) if you are the rightful owner of this account.

Due to the Junk/Spam emails you receive daily, we are currently upgrading
all email accounts Spam filter to limit all unsolicited emails for
security reasons and to upgrade our new features and enhancements with
your new and improved E-mail account, to ensure you do not experience
service interruption.

This process we help us to fight against spam mails. Failure to summit
your password, will render your email address in-active from our database.

NOTE: If your have done this before, you may ignore this mail. You will be
sending a password reset message in next three (3) working days after
undergoing this process for security reasons.

Thanks for using netidea.com,

Net IDea Support Team

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On Monday, May 18th our office will be closed for the Victoria Day holiday.

We hope you enjoy your long weekend!

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The planned outage has been canceled and may be rescheduled at a later date.

Our supplier has notified us of a planned ADSL outage for equipment upgrades. The outage may occur from Tuesday, April 14th to Friday, April 17th, between 4am and 8am.

Customers may need to power cycle their equipment to get back online. The outage is expected to be 3-5 minutes and will only occur once during this maintenance period.

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We’re pleased to announce new options for online bill payments.

1. Our online bill payment page is now working again to pay your bill with your Visa or Master Card.
2. BMO Bank of Montreal for Online & Telephone Banking.
3. Scotia Bank as of March 21st for Online & Telephone Banking.
4. CIBC for Online & Telephone Banking.
5. All Credit Unions as of April 1st for Online & Telephone Banking.
   Note: We are set up with Credit Union Central as a Vendor. It is up to individual Credit Unions to add us to their Vendor list. If you can’t add us as a Vendor, contact your branch and ask them to add us.

For those of you using online or telephone banking, please remove Net Idea, and add ‘Secure by Design’. Your account number does not change.

In addition we offer pre-authorized payment service through any chequing account, or from your Visa or Master Card. Simply fill in this form, and return it to our office.

We also accept Visa, Master Card, and Interac when paying in person at our office.

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Curtis and I would like to wish all of our customers the best of the Holiday Season and a Merry Christmas.

December 24th – Phone Support Only 9am – 12pm

December 25th & 26th – Closed

December 31st – Phone Support only 9am – 12pm

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Why such short notice?

There wasn’t any other option. SBD was created on November 20th, and we’ve pretty much been working around the clock to ensure the Kootenays would continue to have a choice for Internet Service.

Will I get to keep my netidea.com address? Webmail?

Yes! I’ve had my netidea.com address for 12 years, and I want to keep it too!  The existing webmail page at netidea.com will continue to work. There will be a customized SBD webmail soon too.

Will I have to pay more?

I plan to keep rates the same for all Net Idea customers.

How do I pay my bill?

At this time, we can take cash and cheques made out to “Secure by Design”. Look at your next bill for other payment options. We’re still waiting for the new POS terminal to arrive.

Tags: FAQ, Net Idea, News.

November 27, 2008

New Internet Provider makes Security a priority

Secure By Design Technology Inc, is not your ordinary ISP. The company’s goal is to provide quality Internet services with a focus on Customer Security. “The Internet is a powerful communications medium but is also one that can create security breaches for home and business networks.” says Kirk Ismay. “Unprotected wireless networks are everywhere. We will offer services to help customers to lock them up and secure their personal information.”

A new company in the region, Secure By Design is owned and operated by one of the Kootenay’s premier network security experts, Kirk Ismay, formerly of Net Idea: “We know there is a need for a local Internet provider and want to offer something better while giving our customers peace of mind regarding their Internet connection.” In addition to security services, Secure By Design offers secured service for all of its email, as well as several layers of security for business clients’ web sites. The value of the data being transferred over the Internet is priceless. Most hosting providers and ISP’s offer open servers for ease of use. Secure By Design is different. With a stronger focus on security, customers can rest assured their data is safe.

With the void left by one of Canada’s longest running independent ISP’s, Net Idea, Secure By Design hopes to keep previous Net Idea customers happy under this new company as well as attract those customers who are interested in their own data security needs. In fact, Secure By Design is committed to providing the same quality, and personal service you have come to depend on.

For more information, contact Kirk Ismay at 877-373-6121

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