We experienced a network outage from approximately 13:30 April 22nd, to 06:00 Monday April 23rd. Even though our systems were online and working, they were no longer connected to the Internet.

I reported the problem promptly to the data center provider, and they assured me that they were already working on it. At this time I have no information as to the causes of the outage. For a while last night, I did have 2 out of 4 systems still online, unfortunately most of the critical functions were on the other two. I was able to get dial-up authentication working on one of the other systems, but it too was affected by the network glitch later on.

I apologize for any inconvenience and appreciate everyone’s patience. I will be looking at options to prevent this sort of problem from happening again this coming week.

Update – Monday 4:30PM

The problem was traced to the unlikely failure of 3 out of 4 power supplies failing at once, which is very rare.

This entry was posted on Monday, April 23rd, 2012 at 9:50 am and is filed under Announcements. Both comments and pings are currently closed.